Our Services
FINANCIAL MANAGEMENT
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Establishing and maintaining a unique bank account, including investments accounts, if required.
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Preparation and presentation of financial reports
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Easy payment options including DEFT, BPay, credit card, cheque, by phone or through Australia Post
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Issuing contribution (levy) notices
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Prompt payment of contractors and creditors
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Reconciliation of accounts
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Coordinating the auditing of accounts
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Preparation and presentation of budget
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Reconciling owner payments
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Monitoring and coordinating arrears and debt recovery
RECORD
MAINTENANCE
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Maintain the strata roll, including Owner contact info
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Respond to routine queries and correspondence
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Maintaining custody of the Common Seal
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Maintain all records of the Strata Company including minutes, accounts, correspondence
REPAIRS, MAINTENANCE & UPGRADES
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Arranging quotes for routine and preventative maintenance, emergency works and upgrades to common property
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Issuing works orders and contractor management
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Ensuring work is completed satisfactorily
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Processing invoices and payments
MEETING COORDINATION
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Preparation and distribution of notices and agendas for Annual General Meetings (AGM), Extraordinary General Meetings (EGM) and Council of Owner (COO) Meetings
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Attendance at AGM and EGMs
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Preparation and distribution of AGM, EGM and COO Minutes
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Meeting administration and chairing if requested
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Maintaining and recording correspondence and notices required under the Act
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Responding to routine communication
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Responding to and referring Strata queries
INSURANCE
& RISK
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We are proud to partner with Empire Insurance Group to ensure your insurance is handled by experts.
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Obtaining quotes for insurance renewals
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Presenting quotes, including expert advice to Councils
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Placing and renewing insurance as required through Empire
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Arranging insurance valuations
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Preparing and lodging routine insurance claims
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Arranging, instructing & coordinating contractors for claim repairs
COMPLIANCE MANAGEMENT
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Responding to queries from the COO regarding by-laws
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Arranging the drafting, amending and review of by-laws
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Serving notices to comply with by-laws
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Attending the scheme for by-law enforcement
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Preparing and issuing notices for breached by-laws
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Assisting the Strata Company in tribunal or court proceedings